Please be aware that if you are purchasing online from outside of Germany, you may be charged custom duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.
unfold.YOU takes NO responsibility for any custom duties nor foreign taxes or any other fees that may be imposed during the importation into your local government.
unfold.YOU is legally required to declare the full value paid on the International shipments and must include and invoice for customs should they require it.
Shipping fees and taxes will not be refunded for packages that are refused due to tax and custom duties.
For further information, we advise you to contact your local customs office.
You have the right to return or exchange your order within fourteen day ( 14 DAYS ) from the day on which the order was delivered to you. You have the right to return your order of Slow Fashion, ALL OTHER ITEMS are FINAL SALE.
For Returns + Exchanges, please follow instructions ( here )
( INTERNATIONAL TAXES and DUTIES )
( RETURNS + EXCHANGES )
( PAYMENT )
Payment options can be viewed via the check out box at the end of your order.
( ORDER and DELIVERY )
All unfold.YOU products are being carefully packed and dispatched from our branch office in Germany, after funds have been received in full. All our prices on the website include the statutory VAT (MWST.) of 19% - within the EU.
Once your order has been packed and shipped, you will receive an email confirmation inclusive of a tracking number. You can use this to keep track of your order.
Orders are shipped via DHL within Europe and DHL or UPS international.
We are offering FREE standard SHIPPING to countries within the European Union over 100€. Shipping costs to countries outside the EU will be displayed before checkout.
International shipping is available at the expense of the buyer at varied rates - all international orders can take up to 10 days for arrival. If your preferred shipping country is not included at check out - please send us an email and we will take care of it.
Please be aware, as we strive to be conscious with our world and embody a slow living lifestyle we won’t be able to offer any express shipping. Your parcels can take up to 7-14 business days to arrival.
Please make sure before placing any order to read our Return Policy carefully for our full Terms and Conditions.
Please do NOT use PO box delivery addresses. Please use a residential or business address at checkout.
Please note unfold.YOU will NOT be responsible for parcels that are lost in transit or experience failed delivery attempts for any reasons.
